All jewelry are sold individually unless otherwise stated.
Minimum order value 75 - excluding freight.
For info about shipping click below:
https://www.barbarella.se/en/shipping
We reserve the right for text and image errors.
NOTE! Jewelery color in the webshop can differ slightly from the real thing!
Prices
Prices are in Swedish kronor and include applicable sales tax, currently 25%.
We reserve the right for price changes due to changes in VAT or abnormally large
changes in foreign exchange mode, purchase prices, etc., and reserve the right to
adjust prices without notice.
If you are logged on as a business customer you can choose to see the prices without VAT.
Payment
You have the option to choose between different payment methods:
Credit card payment (VISA or MasterCard), direct payment by wire, Klarna invoice 14 days & Klarna Account and cash at pickup in store / supply.avd.
Delivery time
Normally, your orders within 1 business day. Sometimes it can happen that one of the products you ordered are not in stock or deliveries are delayed. This can
cause the delivery time extended and becomes longer any longer, up to about 7 days, we will then contact you for further information.
Personal information
Barbarella Bodyjewellery is responsible for the personal information you provided to us.
These data will be used to maintain our customer relationships
and for marketing purposes. If you want to make any alteration to the information or
be removed from the registry, the easiest way is through e-mail us at:
info@barbarella.se
Unclaimed items
For all shipments that are not picked up within 14 days or that are returned due to incorrect address information, Barbarella reserves the right to
charge the customer the costs of return shipping, handling fee and
handling cost (SEK 100).
Return Policy
You can return your item within 14 days after you collected your shipment, be aware that the packaging must be intact in order to be able to exchange the item.
Jewelry comes in a sealed bag, this must be unbroken on the return or else we change not jewelery. This is a guarantee that everyone should have an unused jewelry, but also a way to
prevent the spread of beblandningsinfektioner such as Hepatitis C.
To change clothes or jewelry, which is not worn in piercings, should the goods be unused.
Send your return in a padded envelope to; Barbarella AB, Box 311 89, 400 32 Gothenburg.
Write what happened and how you want to do, we will solve it as quickly as possible, expect about 1 week. Do not forget to write the order number, name, address and a telephone number for you during the day, so we can reach you if needed.
It also facilitates the management if you type the sender on the envelope!
If you want to return the goods and get cash back just state it so we do a refund.
Would you rather exchange the item for something different model or size you write only what, we will try to solve it.
When a product is returned to us so we will give the customer pay for return shipping. Goods returned by mail are not accepted.
Return and exchange policy does not apply to goods made special orders (such as certain goods in Sin Central line).
Complaints
Would we deliver the wrong number or wrong item, we are eager to announce You
us as soon as possible so that we can correct the error. Before returning
anyone be please contact us (tel +46 31 14 13 13, info@barbarella.se).
Please have your order number available so we can help you in the fastest way.
NOTE! Always check the contents of your package when you received it.
Transport damage
We stand for any damage that may occur during transport to customers. If at
receiving notice that the item is damaged during transport, you should immediately
contact us (031-141313, info@barbarella.se). Upon return from the customer to us is the customer for damages that may occur during transport (always use a padded envelope when you send back
goods, this due to the postal machines otherwise cause the letter is
apart and the piece falls out).
Security
To order things in someone else's name is a serious crime that can be classified
both as a forgery (when electronically signing the order
with someone else's name) and fraud (in that it purports to be
other). The penalty for this is a fine and / or imprisonment. When you order
from us saves your IP address, which means that we will be able to track
the order and file a police report if necessary.
According to the Swedish sales law one must not conclude a distance contract if you are under 18 years. You therefore need to be 18 or older to order.
Reproduction, copying, etc. Internet store text and images reserved.
Freedom of choice
Barbarella follow the Consumer Agency's recommendations, see:
http://www.konsumentverket.se/